Accessibility

Accessibility Statement

Contents

1. Accessibility statement for the website of the Rotherham NHS Foundation Trust Library & Knowledge Service

This accessibility statement applies to the website of the Rotherham NHS Foundation Trust's Library & Knowledge Service.

This website is run by the Library & Knowledge Service at Rotherham NHS Foundation Trust. We want as many people as possible to be able to use this website. For example, that means you should be able to:

change colours, contrast levels and fonts
zoom in up to 300% without the text spilling off the screen
navigate most of the website using just a keyboard
navigate most of the website using speech recognition software
listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

We’ve also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this website?

We know some parts of this website are not fully accessible:

pages listed under our drop-down navigation menus are not easily accessible to keyboard users
some of the non-decorative images and buttons do not have appropriate text equivalent
you cannot skip to the main content when using a screen-reader
some of our pages lack header and sub-header elements
our online forms lack one field label (for 'Name') and so may be more difficult to use with a screen-reader. Forms cannot be reviewed before submitting
text will not reflow in a single column when you change the size of the browser window
you cannot modify the line height or spacing of text
most older PDF documents are not fully accessible to screen-reader software
there’s a limit to how far you can magnify the maps on our ‘RFT Library' and 'Oak House, Bramley' pages.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

email [email protected]
call 01709 427139

We’ll consider your request and get back to you in 24 hours (weekdays).

If you cannot view the maps on our RFT Library and Oak House pages, call or email us https://www.trftlibraryknowledge.com/contact-us.htm l for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the Library Team on [email protected] or 01709 427139.

Enforcement Procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

2. Contacting us by phone or visiting in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.
Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.
Find out how to contact us: https://www.trftlibraryknowledge.com/contact-us.html.

3. Technical information about this website's accessibility

The Library & Knowledge Service at Rotherham NHS Foundation Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

4. Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some images do not have a text alternative, so people using a screen-reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). We plan to add text alternatives for all non-decorative images by September 2020. When we publish new content we’ll ensure our use of images meets accessibility standards.

A small number of documents are in PDF format and are not accessible. This fails WCAG 2.1 success criterion 4.1.2 (name, role value). By September 2020, we plan to either fix or replace documents essential for using our services with accessible HTML pages. All new documents added from September 2020 will be accessible.
Some of our videos do not have accurate captions; this fails WCAG 2.1 success criterion 1.2.2 (captions (prerecorded)). Some of our videos lack an alternative audio track; this fails WCAG 2.1 success criterion 1.2.1 (Audio-only and Video-only (Prerecorded)). We will plan to add captions and audio by September 2020.
Some of our pages lack header and sub-header elements which makes the pages difficult to use with a screen-reader. This fails WCAG 2.1 success criterion 2.4.10 (Headings). We plan to add title and section headers to all pages by September 2020.
There some empty links on the site. This can cause confusion for keyboard and screen-reader users. This fails WCAG 2.1 success criterion 2.4.4 (link purpose (in context)). We plan to identify and remove these links in September 2020.

Disproportionate burden

A number of current accessibility issues are related to limitations of our content management software (CMS). At present it would be a disproportionate burden to recreate our site in a new CMS but we will plan to address these accessibility issues when we next review our editing software and supplier. In the meantime we will seek to provide workarounds and material in alternative formats: please see our Accessibility Roadmap for details.

Sub-pages listed under our drop-down top level menu headers are not navigable with a keyboard. This makes the site hard to navigate and utilise for keyboard-only users. This fails WCAG 2.1 success criterion (2.1.1 Keyboard). We plan to provide easy access to the pages though site maps and improved section landing pages by September 2020.
There is no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option). This fails WCAG 2.1 success criterion 2.4.1 (bypass blocks).
It’s not possible for users to change text size without the need for horizontal scrolling. This fails WCAG 2.1 success criterion 1.4.10 (Reflow Level).
It is not possible for users to disable the slideshow transitions on our site. This fails WCAG 2.1 success criterion 2.2.1 (Timing Adjustable).
Our interactive forms use one field that lacks a field name ('Name'). Forms cannot be reviewed before submitting. This fails WCAG 2.1 success criterion 4.1.2 (Name, Role, Value).

We’ve assessed the cost of fixing the issues with navigation and accessing information, and with interactive tools and transactions. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when the supplier contract is up for renewal, likely to be in six months.

Content that's not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have a very small number of PDFs with information on how users can access our services, and forms published as Word documents. By September 2020, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix current awareness newsletters produced in Word before 2018. Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

5. What we're doing to improve accessibility

Our Accessibility Roadmap shows how and when we plan to improve accessibility on this website.

6. Preparation of this accessibility statement

This statement was prepared on 14th September 2020. It was last reviewed on 14th September 2020.

This website was last tested on 14/09/20. The test was carried out by our KM Specialist (Resources) in the Library & Knowledge Service.

We conducted a basic accessibility check following the criteria set out on the UK government website: Doing a basic accessibility check.

We sampled pages on our site with the features and content described in the guidance: the site’s homepage; content pages that are mostly text based; images, video and audio content; interactive tools and transactions, like forms; PDFs and other document types; navigation pages, including the sitemap and pages with search functionality; pages containing information about accessibility, contact details, how to use the site, legal information (for examples terms and conditions pages/privacy policy) and any settings or preferences pages.

Sample pages used in the accessibility check:
https://www.trftlibraryknowledge.com/
https://www.trftlibraryknowledge.com/privacy-policy.html
https://www.trftlibraryknowledge.com/a-z-of-services.html
https://www.trftlibraryknowledge.com/can-i-join.html
https://www.trftlibraryknowledge.com/how-to-find-us.html
https://www.trftlibraryknowledge.com/contact-us.html
https://www.trftlibraryknowledge.com/how-do-i-borrow.html
https://www.trftlibraryknowledge.com/request-search.html
https://www.trftlibraryknowledge.com/find-evidence.html
https://www.trftlibraryknowledge.com/diabetes1.html

The full accessibility test report is available on request. Please contact us by calling 01709 427139 or emailing [email protected].